The standard download speed is now 50Mbps and upload speeds have also been bumped up.
Following its recent decision to upgrade its NBN customers from 25/5Mbps to 50/10Mbps at no extra charge, Telstra is providing a similar speed boost to its home and small business cable internet customers.
Effective immediately, the nominal speed of Telstra’s standard cable internet tier has been increased from 30/1Mbps to 50/5Mbps. In practice, users have seen somewhat higher download speeds: 35-36Mbps seems common, though that makes the change to 50Mbps no less welcome.
For those who opted to pay extra for the ‘speed boost’ tier, the download speed remains unchanged (we hear speeds around 100-110Mbps are typical) but they too will now enjoy upload speeds of up to 5Mbps.
Faster upload speeds are helpful when uploading large files or for videoconferencing, for example.
To take advantage of the new speeds, customers need to switch off their cable modems for a couple of minutes, and then switch back on. This process allows the new speed profile to be configured.
About half a million customers are affected by the change, which may be seen as an attempt to increase the likelihood of customers staying with Telstra when the NBN is rolled out in their area.
“We know how integral fast broadband is to your life. And that you’re increasingly streaming video to screens big and small throughout the home. That’s why we’ve just sped up our cable service so our loyal home and small business cable customers get faster speeds at no extra cost,” said Telstra's head of fixed products Jana Kotatko.