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Fixed-line NBN users received 86% of maximum speeds during tests

Fixed-line NBN users received 86% of maximum speeds during tests

But high speed Fibre-to-the-Node services under-performed in tests by the Australian Competition & Consumer Commission found.
Feb 12 2020, 12:22PM
Fall in NBN complaints "encouraging", says Ombudsman

Fall in NBN complaints "encouraging", says Ombudsman

The majority of complaints about the NBN in the second half of 2018 stemmed from connections or changing providers.
Apr 11 2019, 11:18AM
24 suburbs in Australia where the most common mobile phone complaint is coverage

24 suburbs in Australia where the most common mobile phone complaint is coverage

Live in any of these suburbs? Mobile coverage is the top complaint in these suburbs, where more people per 1,000 complain about phone and Internet services than anywhere else.
Jun 6 2013, 1:45PM
The mystery of the shrinking data allowance

The mystery of the shrinking data allowance

In 2013, the most prudent new year’s resolution would be to mind your quota on your smartphone plan.
Jan 15 2013, 1:15PM
Mobile user gets $75,000 phone bill after trip

Mobile user gets $75,000 phone bill after trip

We've heard of frightening phone bills after overseas trips, but this is a big one.
Dec 13 2012, 1:32PM

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