telco

Telco industry needs a customer experience wake-up call

Telco industry needs a customer experience wake-up call

We’ve never been more dependent on the telecoms industry to work, live, study and help our children keep up with their schoolwork.
Oct 25 2021, 12:28PM
Aussie Broadband trims losses as market share grows

Aussie Broadband trims losses as market share grows

Overall broadband connections up 50 percent.
Aug 30 2021, 3:09PM
TPG Telecom weighing potential sale of towers

TPG Telecom weighing potential sale of towers

Holding a ‘strategic review’ to gauge market interest.
Aug 20 2021, 3:19PM
What smaller businesses specifically should be looking for from their telecoms services

What smaller businesses specifically should be looking for from their telecoms services

With so many options available, how do small businesses know which service provider is going to solve their problems and be the right fit?
Jun 11 2021, 8:37PM
Why an MSP’s a better choice than a telco for delivering business voice services

Why an MSP’s a better choice than a telco for delivering business voice services

When it comes to deploying and maintaining their IT infrastructure, most small and mid-sized Australian businesses are likely to take advantage of a Managed Service Provider (MSP).
May 17 2021, 9:04AM
NBN Co reveals new fibre upgrade locations

NBN Co reveals new fibre upgrade locations

Also reported strong business revenue despite “challenging” conditions.
Feb 15 2021, 11:39AM
Telstra takes $1.2b hit to revenue

Telstra takes $1.2b hit to revenue

Due to decline in hardware sales and ongoing NBN migration costs.
Feb 15 2021, 11:38AM
NBN Co pauses new HFC orders

NBN Co pauses new HFC orders

Due to a shortage of chips for connection boxes.
Feb 2 2021, 9:14AM
Aussie Broadband reveals updates to Carbon portal

Aussie Broadband reveals updates to Carbon portal

Including more PBX features and customisable invoices.
Dec 15 2020, 2:03PM
NBN Co rolls out disaster satellite services

NBN Co rolls out disaster satellite services

Opens first facility in Canberra.
Dec 14 2020, 11:02AM
Govt. opens applications for high-band 5G spectrum auction

Govt. opens applications for high-band 5G spectrum auction

Auction expected to be held in April 2021.
Dec 14 2020, 11:02AM
Telstra in court over unfair sales to Indigenous customers

Telstra in court over unfair sales to Indigenous customers

Related to postpaid product sales to indigenous communities.
Nov 26 2020, 11:42AM
Aussie telcos hit with industry-wide mobile decline

Aussie telcos hit with industry-wide mobile decline

First time in ten years to see decline in customer numbers.
Nov 17 2020, 12:16PM
Govt seeking feedback on $22m 5G initiative

Govt seeking feedback on $22m 5G initiative

First round of initiative aims to support 5G projects.
Nov 16 2020, 2:05PM
Telstra ordered to refund $2.5m in overcharges

Telstra ordered to refund $2.5m in overcharges

Telco charged customers for interim phone services over 12 years.
Nov 13 2020, 9:42AM
Telstra to restructure into three entities

Telstra to restructure into three entities

Splits InfraCo into two and names remaining business “ServeCo”.
Nov 13 2020, 9:41AM
Optus-Amaysim merger could kill mobile competition, researcher says

Optus-Amaysim merger could kill mobile competition, researcher says

Market share could decline to 6 percent in a few years.
Nov 10 2020, 11:33AM
ACMA wants to deregister telcos that 'rip off' consumers

ACMA wants to deregister telcos that 'rip off' consumers

Agency backs proposed regulatory reforms.
Oct 28 2020, 2:53PM
Telco complaints from small businesses spike: TIO

Telco complaints from small businesses spike: TIO

Increases across phone, internet and landline.
Oct 28 2020, 2:53PM
ACCC cuts telco backhaul prices for regional areas

ACCC cuts telco backhaul prices for regional areas

Agency said decision will foster competition.
Oct 26 2020, 4:02PM

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