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4 steps to improve supply chain resilience
The supply chain disruptions caused by COVID-19 have led Australian businesses to react, rethink and refocus their priorities in new and innovative ways.
Oct 27 2021, 3:35PM
Pivot or Perish: Developing a Winning Strategy in the Digital-first World
In Gartner’s 2020 CIO survey, 54% of CIOs in Australia and New Zealand revealed an upswing in funding for digital innovation following the pandemic and mandatory isolation.
Oct 25 2021, 1:22PM
The opportunity to reimagine retail, as consumers shop differently
As states across the country gear up to prepare for life post-lockdown, it is critical for businesses in commerce to reimagine the possibilities of retail in order to bounce back from disruptions the industry experienced over the past months.
Oct 8 2021, 5:32PM
The need for speed and adaptability calls for a retail nervous system
Economies of scale have given rise to larger and larger retail organizations.
Sep 20 2021, 4:13PM
Rising customer expectations must be embraced, not feared
The pandemic’s impact has been well-documented with many things having changed for good.
Aug 31 2021, 10:01AM
Aussie consumers thinking twice about the people impacted by their supermarket purchases
Over the last 18 months, as well as our health and wellbeing, it’s also the economy and Australian business that’s taken a hit.
Aug 25 2021, 10:57AM
Better customer service starts with employee experience
Almost half of Australia is back in lockdown and when people are uncertain, they pick up the phone.
Aug 11 2021, 10:20AM
Delivering great customer experiences with real-time decisioning
2020 was a year of unprecedented change for businesses across the globe, including Australia.
Jul 20 2021, 1:52PM
The entrepreneurial economy is fast-evolving in Australia – Have you joined yet?
The pandemic has seen businesses across all industries have to think on their feet.
Jul 16 2021, 4:12PM
The payment trends that are reshaping retail in 2021
The coronavirus pandemic forced brands to transform their businesses in multiple ways that are set to stay.
Jul 16 2021, 3:12PM
As lockdowns bring more shoppers online, traffic data can help bring them to you
There is no question that the past year and a half has been a period of exponential growth for online retailers.
Jul 6 2021, 10:07AM
From adversity to strength: Direct selling is a retail force to be reckoned with
The past year has undoubtedly seen small businesses rise through adversity or brace for survival.
Jun 25 2021, 2:07PM
How to stay ahead of the digital curve and thrive in a post-COVID world
How we work, live and play have changed in ways unimaginable since the pandemic took place over a year ago and this, too, applied to how businesses of all sizes operate.
May 17 2021, 3:22PM
The importance of accurately identifying your customers
With an increasing proportion of business now being conducted digitally, having the ability to securely and reliably identify customers has never been more important.
Apr 16 2021, 5:19PM
JB Hi-Fi sees strong sales growth despite store closures
Consumer demand for tech and online sales boost earnings.
Jan 20 2021, 1:33PM
5 ways to create a great online sales experience
Tips to drive you to invest where it counts: creating a friction-free sales experience
Jan 12 2021, 10:44AM
How chatbots are making us rethink customer experience
Hyper-personalised content, services core to digital experiences.
Jan 11 2021, 12:40PM
Canon Australia to shutter direct-to-customer marketplace
“Canon Store” to close 30 September.
Sep 4 2020, 3:49PM
Amazon Flex launches in Australia
Read this to find out why small businesses selling online should care about Amazon Flex's arrival.
Jan 24 2020, 11:17AM
The future of retail? Woolworths opens cashless store in Sydney
The trial MetroGo store is aimed at city workers ducking in to grab breakfast, lunch or snacks.
Nov 4 2019, 12:14PM
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