crm

How integrating your CRM and Unified Comms platform can boost your customer service

How integrating your CRM and Unified Comms platform can boost your customer service

Ask any business leader to name the high tech mainstays of modern commerce and it’s a fair bet the Customer Relationship Management platform will be up there with enterprise accounting software.
Dec 16 2021, 11:22AM
How to build a digital-ready business fit for the future

How to build a digital-ready business fit for the future

While the Australian economy has rebounded better than expected following lockdowns, the road to recovery is set to be a slow one.
Dec 13 2021, 4:06PM
2022 tech stack resolutions: Put your CRM first

2022 tech stack resolutions: Put your CRM first

With the end of the year looming, business executives aren’t just writing their December to-do lists, but are planning their checklists for the New Year, too.
Dec 10 2021, 10:24AM
How to manage workflows of skeleton staff over the Christmas period

How to manage workflows of skeleton staff over the Christmas period

Many people are saying ‘yay!’ that 2021 is coming to a close and are looking forward to 2022.
Dec 10 2021, 10:05AM
Why curious, not just clever should be Australia’s new path

Why curious, not just clever should be Australia’s new path

A quarter century ago the then Australian Government suggested that our country needed to move away from being the Lucky Country, to the Clever Country. 
Sep 28 2021, 2:31PM
Salesforce has announced Salesforce+, a new streaming services aimed at providing industry specific content

Salesforce has announced Salesforce+, a new streaming services aimed at providing industry specific content

The platform will include live experiences, original series, podcasts, and other programming across four channels.  
Sep 3 2021, 2:56PM
How to stand out in the Inbox: BIMI Explained

How to stand out in the Inbox: BIMI Explained

How can marketers ensure their emails stand out in increasingly crowded inboxes for the right reasons and are trusted by their subscribers? Enter BIMI.
Aug 23 2021, 10:41AM
The Link Between Data Quality and Sales Productivity

The Link Between Data Quality and Sales Productivity

Despite the fact that a business’s data is possibly its best asset to propel growth, many aren’t leveraging their data to its full potential, much less maintaining it to ensure its accuracy.
Aug 6 2021, 4:02PM
Australia at risk if we don’t incentivise the workforce to up-skill

Australia at risk if we don’t incentivise the workforce to up-skill

The digital skills gap requires urgent action from business leaders and governments alike.
Jul 6 2021, 11:30AM
Arming your business with the support they need to drive growth

Arming your business with the support they need to drive growth

If the events of 2020 taught businesses anything, it’s the value of a delighted, loyal customer.
Jun 4 2021, 2:54PM
Businesses beware: How to avoid the ‘Frankenstack’

Businesses beware: How to avoid the ‘Frankenstack’

Ease of use is king nowadays, and it’s therefore no surprise that consumers are drawn to services that ‘just work’.
Jun 4 2021, 2:41PM
The new form of customer engagement and how businesses can implement it

The new form of customer engagement and how businesses can implement it

The pandemic caused innumerable changes to the world around us...
Mar 22 2021, 9:58AM
5 ways to create a great online sales experience

5 ways to create a great online sales experience

Tips to drive you to invest where it counts: creating a friction-free sales experience
Jan 12 2021, 10:44AM
EoY Special: Get SharpSpring marketing automation for 83% discount

EoY Special: Get SharpSpring marketing automation for 83% discount

Includes a fully-functional CRM.
Nov 10 2020, 11:11AM
How CRM enabled an Aussie software company to grow

How CRM enabled an Aussie software company to grow

Expr3ss! has a deeper understanding of its customers thanks to its partnership with Salesforce.
Jun 13 2018, 2:34PM
What is CRM?

What is CRM?

We explain what customer relationship management software can do for businesses.
May 31 2017, 5:48PM
Six cloud CRM systems compared

Six cloud CRM systems compared

We help you choose the right customer relationship management system to boost new and repeat business.
May 31 2017, 8:46AM
Five top open source CRM systems

Five top open source CRM systems

Looking for a free customer relationship management system? Here are five options that may be worth considering.
May 30 2017, 12:59PM
Microsoft adds basic CRM to Office 365

Microsoft adds basic CRM to Office 365

Outlook Customer Manager, a new feature of Office 365 Business Premium, provides key customer relationship management tools.
Nov 23 2016, 8:39AM
Could your business benefit from CRM?

Could your business benefit from CRM?

Is customer relationship management only for the big boys?
Oct 23 2015, 3:08PM

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