acma

Telstra ordered to refund $2.5m in overcharges

Telstra ordered to refund $2.5m in overcharges

Telco charged customers for interim phone services over 12 years.
Nov 13 2020, 9:42AM
ACMA wants to deregister telcos that 'rip off' consumers

ACMA wants to deregister telcos that 'rip off' consumers

Agency backs proposed regulatory reforms.
Oct 28 2020, 2:53PM
Telstra, Optus, TPG, Dodo breach NBN migration rules

Telstra, Optus, TPG, Dodo breach NBN migration rules

ACMA said some 1500 customers were left without replacement service.
Sep 2 2020, 10:45AM
Optus cops $504,000 fine for email, SMS spam

Optus cops $504,000 fine for email, SMS spam

The Australian Communication and Media Authority found that Optus sent unwanted marketing material to customers.
Jan 31 2020, 1:04PM
Holiday time-share company slapped with telemarketing penalty

Holiday time-share company slapped with telemarketing penalty

The company did not end phone calls after recipients indicated they didn’t want to continue.
Jan 24 2020, 11:45AM
Are telemarketers hounding your business? You're not alone

Are telemarketers hounding your business? You're not alone

A new study has confirmed that many Australians receive unsolicited telemarketing calls every week.
Dec 5 2018, 4:38PM
Do you direct debit customers? Read this

Do you direct debit customers? Read this

Authorities have been targeting direct debit practices with iiNet and Dodo receiving formal warnings.
Oct 10 2014, 5:35PM
Grays fined $165,000 for emails

Grays fined $165,000 for emails

Grays (NSW) Pty Limited, the company behind the GraysOnline shopping and auction sites, has paid a $165,000 infringement.
Oct 9 2013, 2:10PM
Telstra receives formal warning about overcharging

Telstra receives formal warning about overcharging

Telstra overcharged on international data sessions for more than 260,000 customers between 2006 and 2012, according to the communications watchdog.
Sep 17 2013, 11:09AM
Mobile users to get text warnings about roaming charges

Mobile users to get text warnings about roaming charges

Text messages will be sent warning that you face significantly higher charges for overseas mobile phone roaming.
Jul 3 2013, 2:03PM
A mobile phone repeater that isn't banned?

A mobile phone repeater that isn't banned?

Apparently there is such a thing, and Powertec is the name behind this model for boosting your Next G signal.
Jan 29 2013, 1:55PM
ACMA bags another spammer's scalp

ACMA bags another spammer's scalp

Another business has fallen foul of Australia's Spam Act and has been penalised to the tune of $6,600.
Jan 17 2013, 4:00PM
Spam, spam, spam: what you can't do

Spam, spam, spam: what you can't do

When does email become spam? Here's why McDonald's recent warning under the Spam Act is a wakeup call if you send email from your business.
Dec 19 2012, 11:20AM
Little hope for scam victims getting money back

Little hope for scam victims getting money back

The scam has been described as "a bad Bollywood movie", yet victims apparently have little hope of getting their money back.
Oct 4 2012, 1:05PM
Mobile reception problems? Beware of boosters

Mobile reception problems? Beware of boosters

Mobile phone boosters and repeaters exist, but you could get into serious trouble if you use an unlicensed one.
Sep 26 2012, 10:56AM
ACMA releases iPhone 5 bill shock warning

ACMA releases iPhone 5 bill shock warning

iPhone 5 users should be aware of data overuse and bill shock, with the ACMA releasing five tips for new iPhone 5 users.
Sep 24 2012, 12:21PM
Don't get stung by Australia's anti-spam laws

Don't get stung by Australia's anti-spam laws

What is Australia's 2003 Spam Act and how do you make sure your business doesn't fall on the wrong side?
Sep 19 2012, 10:09AM
Preparing for the NBN: Common DIY wiring mistakes

Preparing for the NBN: Common DIY wiring mistakes

If you are thinking of doing a bit of DIY cabling to prepare your home or office for the NBN, take a look at these photos.
Sep 11 2012, 1:33AM
Global roaming charges under attack

Global roaming charges under attack

Expensive mobile phone bills from overseas trips are "one of the most common complaints that I hear", says Communications Minister Stephen Conroy.
Aug 23 2012, 1:59PM
3 basic things you can do to avoid roaming charges

3 basic things you can do to avoid roaming charges

Here are three basic things I do to avoid getting a huge phone bill when I'm travelling overseas.
Aug 23 2012, 1:34PM

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