Services

Why managing SaaS apps is a bit like flying to Mars

Why managing SaaS apps is a bit like flying to Mars

When NASA’s Perseverance rover landed on Mars earlier this year, the complex manoeuvre involved a large team of people.
May 10 2021, 10:32AM
NBN technicians walk off the job protesting pay rate cuts

NBN technicians walk off the job protesting pay rate cuts

CEPU members marching to NBN Co office after meeting.
May 4 2021, 9:12AM
Why SD-WAN and secure SD-Branch are converging

Why SD-WAN and secure SD-Branch are converging

The SD-WAN wave has surprised many with its depth and penetration into enterprise and service provider networking circles.
Apr 29 2021, 3:52PM
The true cost of ransomware

The true cost of ransomware

When it comes lowlife acts, it’s hard to get any lower than attacking hospitals with ransomware during a pandemic.
Apr 29 2021, 3:41PM
Telstra adds integrated security to SD-WAN offering

Telstra adds integrated security to SD-WAN offering

The SASE solution combines VMware SD-WAN and Palo Alto’s security platfom.
Apr 28 2021, 10:21AM
Year Two: How business leaders can rally their team for success in 2021

Year Two: How business leaders can rally their team for success in 2021

One step forward, two steps back. A rollercoaster. Peaks and troughs.
Apr 27 2021, 2:43PM
Building equilibrium between people and profits

Building equilibrium between people and profits

In the past, customer service teams and contact centres did just about everything except manage their agents’ experiences.
Apr 27 2021, 10:37AM
Don’t forget the data: the risks in tunnel-visioning API investments

Don’t forget the data: the risks in tunnel-visioning API investments

While tech trends are tempting, Australian companies first need to get their ‘house’ in order and use the resulting data to build on their ambitions.
Apr 27 2021, 10:24AM
The state of SMB innovation in 2021

The state of SMB innovation in 2021

Small to medium sized businesses’ (SMBs) ability to demonstrate resilience and fortitude over the past year is nothing short of astounding.
Apr 23 2021, 4:40PM
Improving your backups of Office 365 data

Improving your backups of Office 365 data

With remote working now part of the fabric of most workplaces, increasing numbers are making use of software-as-a-service platforms such as Microsoft’s Office 365.
Apr 19 2021, 9:03AM
How healthcare organisations can protect themselves from increasing cyberattacks

How healthcare organisations can protect themselves from increasing cyberattacks

Nearly 106 million records were exposed in the 14 months to February 2021, from 293 publicly disclosed breaches in the healthcare sector
Apr 16 2021, 6:22PM
How your business can implement gamification to motivate a fatigued workforce

How your business can implement gamification to motivate a fatigued workforce

There’s a reason that parents use games to maintain their kids’ attention and keep them active.
Apr 16 2021, 5:49PM
Press the “easy button” to secure multi-cloud connectivity

Press the “easy button” to secure multi-cloud connectivity

When COVID-19 first hit, companies in Australia had to shift their focus toward launching new and expanded digital services.
Apr 16 2021, 5:36PM
The battle against cyber-criminals needs to be led from the top: using AI

The battle against cyber-criminals needs to be led from the top: using AI

The recent high-profile cyber-attacks against the Federal Parliament and Nine Network are a sobering reminder that the cyber-threats organizations face today have become existential business risks.
Apr 16 2021, 5:28PM
Should you say no to SAP's S/4 and HANA?

Should you say no to SAP's S/4 and HANA?

What’s one sure-fire way to drive adoption? Remove customer choice.
Apr 16 2021, 4:16PM
11 steps to achieving a cyber-resilient backup strategy

11 steps to achieving a cyber-resilient backup strategy

While cyber incidents continue to grow in numbers, perhaps even more distressing is that these incidents are growing in sophistication.
Apr 16 2021, 4:04PM
Our remote workforce needs to be more secure than ever before

Our remote workforce needs to be more secure than ever before

It took a global pandemic for all industries to become equipped for remote working.
Apr 13 2021, 4:21PM
As JobKeeper ends, it’s time to open up the door to digitisation

As JobKeeper ends, it’s time to open up the door to digitisation

The Australian economy has fared better than most nations throughout the COVID-19 pandemic... thanks in no small part to the JobKeeper scheme.
Apr 1 2021, 2:05PM
On World Backup Day, the importance of looking after your data is greater than ever before

On World Backup Day, the importance of looking after your data is greater than ever before

World Backup Day is today and backing up your data to make sure it’s secure and can’t be hacked has never been more important.
Mar 31 2021, 3:40PM
The benefits of a flexible contact centre

The benefits of a flexible contact centre

If the COVID-19 pandemic has taught Australian businesses anything, it’s the importance of flexibility.
Mar 26 2021, 1:46PM

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