Time is running out for homes and businesses in parts of Darwin and Western Sydney to switch their phone and internet services to the NBN.
20 February 2015 is the day when most old-school fixed-line phone and internet connections in parts of Darwin City and Penrith start to be shut down as the areas transition completely to the NBN.
As NBN Co has been pointing out - and BIT has been echoing - existing services are not moved automatically from the old networks to the NBN. It is up to subscribers to ask their existing carrier to migrate the services, or to sign up with a different provider.
An NBN Co spokesperson said "We are particularly urging people with special equipment including EFTPOS terminals and medical and security alarms which operate using a landline phone connection to contact their preferred phone company and internet service provider as soon as possible."
The switch-off can be regarded as good opportunity to check whether a different phone provider or ISP can provide a more appropriate plan or tariff, and as long as subscribers are not under contract there's nothing stopping them changing providers.
Just don't assume that price is everything. Although all providers will be using the NBN, the performance and customer service they offer can vary.
The next areas in Western Sydney to complete the switch-over are parts of Blacktown, Homebush and Riverstone from 20 March 2015, and parts of Windsor/Richmond, Lidcombe and further parts of Penrith from 17 April 2015.
In the Northern Territory, parts of Casuarina will complete the transition from 27 June 2015.
More details about the switch-over can be found on the NBN Co website .