Top tips for avoiding bill shock over seas

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Top tips for avoiding bill shock over seas

New Vodafone study identifies the strategies travelers use to keep call costs down.

A new Vodafone study identifies the strategies travelers adopt to help manage mobile phone usage and costs while away, and to avoid bill shock.

These include turning off roaming, seeking out free Wi-Fi, purchasing a local SIM card and turning off notifications, voicemail and other functions that could incur usage costs. The study noted that 78% of Australians who travel overseas worry about the cost of using their mobile phone while outside of Australia. 

“Vodafone recognises that travelers want to avoid bill shock when coming back home from holiday, but data roaming packs can be expensive, confusing and don’t often include texting and calls,” said Vodafone CMO Kim Clarke.

Vodafone has its own solution, offering its customers a flat $5 a day fee to simply use their normal included calls, text and data in almost 40 countries.

"It allows Aussie travelers to use their phones exactly the same as they would at home,” said Clarke.


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