The centres will offer guidance on cloud storage, software-as-a-service, data networks and IP phones.
Telstra has revealed the first of 28 "Business Technology Centres" it will open around Australia.
The telco said the centres will offer "guidance and advice" to small and medium business operators, with the emphasis on services like cloud storage, software-as-a-service, data networks and IP phones.
“We’re making these specialised services available to a wider range of businesses with the launch of our Telstra Business Technology Centres across Australia,” Telstra acting group executive for consumer and small business Michael Ackland said in a blog post that showed off the first centre in Townsville, Queensland.
“We’re introducing a new way of interacting with our small business customers, too – we’re here to offer our advice and expertise in business, not just to sell you more, and to help you build relationships with our own partners in world-class technology.”
The centres are touted as a one-stop shop for small and medium business customers, with solutions including website and e-commerce platforms, fixed broadband, NBN and mobile services.
"More complex technology needs require more complex service and support, and we understand that in an increasingly digital world your business’s connectivity and reliability are paramount," Telstra's post says.