For the diary: Tax, setting up online and making customers feel satsified

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For the diary: Tax, setting up online and making customers feel satsified

Thinking about starting a new business, selling online or need basic financial advice? Here are some upcoming events to put in your diary.

Here are some events over the month of June that could help you with your business: from getting the most out of your tax returns to understanding the essentials of online commerce.

Tax return seminars for NSW and QLD

If your business is based in NSW or Queensland, you may want to take advantage of a series of tax return seminars run by the Queensland Office of State Revenue (OSR). For the rest of the month, businesses are invited to attend free one-on-one information sessions to help them stay on track with tax obligations.

In addition to having your specific tax questions answered, the seminars also provide an overview of payroll tax in Queensland and New South Wales, explain how to lodge 2011–12 annual returns in Queensland and provide information about using payroll tax online services to lodge New South Wales 2011–12 annual reconciliation.

  • When: Various sessions (ends 15/06/2012)
  • Where: Various locations in NSW and Quensland
  • How much: Free
  • Find out more.

Online biz tips

We attended an event last week run by Let's Talk Business and found it quite interesting. This month, Let's Talk Business is running the self-explanatory seminar Get More Business: Go Online. "Learn why you need to be online, how to get online and management lessons that will save you time and money," explains the Let's Talk Business website.

Speakers at the event include leading online retailer Ruslan Kogan, BigCommerce's Eddie Machaalani and Oobi Baby & Kids. Topics on the agenda include how customers use the internet to research purchases, how to choose the right ecommerce solutions for your business, transitioning to on-line sales.

  • When:  6:00pm - 8:30 pm, 26/06/2012
  • Where: Lower Town Hall, 483 George Street, Sydney
  • How much: $55 (includes 
  • Find out more.

Zendesk analytics and benchmark training 

If you read our 60 second guide to this online helpdesk product and want to know more, Zendesk is offering a free two-hour Analytics and Benchmark Workshop course to all of its customers, partners and trialers. The data-based workshop will focus on response and resolution times, customer satisfaction ratings and agent performance. "You’ll learn key ways to use data to continually improve your customer service and delight your customers," explains the Zendesk website.

Sydney event:

  • When: 5/06/2012
  • Where: Rydges World Square, 399 Pitt Street Sydney 
  • How much: free
  • Find out more.

Melbourne event:

  • When: 7/06/2012
  • Where: Denmark House, Level 3, 428 Little Bourke Street Melbourne
  • How much: free
  • Find out more.

Brisbane event:

  • When: 6/06/2012
  • Where: Berkley's On Ann, 255 Ann Street Brisbane 4000 
  • How much: free
  • Find out more.

Aukland event:

  • When: 8/06/2012
  • Where: Rendezvous Hotel Auckland, 71 Mayoral Corner Vincent Street Auckland
  • How much: free
  • Find out more.

 

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