For the diary: Starting your biz, retaining customers, finance basics

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For the diary: Starting your biz, retaining customers, finance basics

Thinking about starting a new business or think some fundamental financial advice could help you? Here are some places to go for help.

Here are some events looking at absolute business basics. If you don't know this stuff, here's your opportunity.

Hanging onto customers

If you have a customer database, then this event sounds like a useful opportunity to do more with this crucial data. Speakers comes from Google and Datarati, who will talk about how to improve the quality of that data and technology for managing it. We’ve introduced the concept of CRM here, and this event will take this further by explaining how “marketing automation” differs to CRM. A useful opportunity to get a leg-up on the competition through technology.

  • Where and when: 6pm-8.30pm, 29/5/2012
  • Where: Lower Town Hall, 483 George Street, Sydney (enter via Druitt Street)
  • How much: $55
  • Find out more.

Will you make a profit?

That’s the subject for this workshop looking at finance fundamentals aiming to give you the basic business literacy to discuss finance issues with your accountant/bookkeeper. Topics include profit and loss, cash flow, debtors and creditors and chasing money, gross vs Net profit, comparing industry benchmarks.

  • Where and when: 9am-12:30pm, 31/5/2012
  • Where: Suite 2, 121 Main Street, Blacktown, NSW.
  • How much: $75
  • Find out more.

Cash flow

Make sure you have a projected profit plan and cash flow budget. This Westpac short course covers these basics, as well as looking at seasonal cash flow problems and how to overcome them.

  • Where and when: 9.30am-12.30pm, 24/5/2012
  • Where: Lower Town Hall, BT Financial, Level 24, 367 Collins St Melbourne, VIC
  • How much: $295
  • Find out more.
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