Countdown running for Aspley (Brisbane) copper and cable switch-off

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Countdown running for Aspley (Brisbane) copper and cable switch-off

Another update on the NBN rollout, this time for people living and working in the Brisbane suburb of Aspley.

The northern Brisbane suburb of Aspley was among the first in the country to join the NBN, and as a result there is now less than six months before most conventional phone, ADSL and Telstra cable internet services are switched off.
 
The first part of the suburb to be affected lies to the east of Gympie Road, where 'old school' services will be switched off on 28 September 2014.
 
This means residents and business owners in the area need to start thinking about moving their fixed line phone and internet services to the NBN if they have not already done so.
 
"We particularly want to reach out to anyone currently using a medical alarm," said NBN Co spokesperson Trent Williams. 
 
"To make sure they're prepared they will need to contact their preferred phone company or internet service provider along with their alarm provider to put in an order for their service over the NBN. We also encourage them to put their details in the NBN Co Medical Alarm Register so that we can take additional steps to ensure they have a smooth migration to the NBN."
 
Information about making the switch is available from the NBN Co site http://nbnco.com.au/get-an-nbn-connection/make-the-switch-to-the-nbn.html .
 
We suggest they should also use the switch-off as a spur to check whether a different phone provider or ISP can provide a more appropriate plan or tariff than the one they are currently on. There's nothing stopping them changing providers unless they are under a contract that extends past 28 September. 
 
However, we are not recommending that the decision comes down to price alone. While all providers servicing the area will eventually be using the NBN, that doesn't mean they will all offer the same performance or customer service.
 
NBN Co is communicating directly with affected residents, and operated an information kiosk at Westfield Chermside last weekend to help provide them with information.
 
The next stage in the Aspley switch-off affects an area west of Gympie Road from 7 December, followed by the area west of O'Callaghan Park and north of Rainbow Lorikeet Park from 21 December.
 
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