Many micro businesses are using residential NBN plans, but NBN Co wants them to consider business NBN plans.
If you run a small business that uses the NBN, there’s good chance you’re using a residential NBN plan.
In fact, two thirds of businesses with less than five employees operate from a residential premises, according to NBN Co. And three quarters of those businesses use residential NBN services.
However, NBN Co points out that residential plans aren’t designed for business applications, such as video conferencing, video surveillance, remote backup and cloud services.
So, it is encouraging businesses to consider business NBN plans. These might provide symmetrical download and upload speeds, “committed” speeds and “premium service levels”.
NBN Co recently made new wholesale business NBN discount bundles available to Internet providers. These bundles include the: [information taken from NBN Co’s announcement]
- business nbn™ Basic Bundle: Wholesale speeds of 50/20Mbps or 100/40Mbps optimised for smaller businesses
- business nbn™ Premium Bundle S: Wholesale speeds of 50/20Mbps or 100/40Mbps with symmetrical committed speeds of 1/1Mbps designed for multiple phone lines for medium-sized businesses
- business nbn™ Premium Bundle M: Wholesale symmetrical committed speeds of 20/20Mbps with a minimum of 100/40Mbps peak information rate for medium to large businesses requiring highly reliable networks to carry their business-critical applications
- business nbn™ Premium Bundle L: Wholesale symmetrical committed speeds of 50/50Mbps and a minimum of 250/100Mbps peak information rate. for data-intensive and multi-site organisations
- A minimum 12 hour enhanced service level agreement with 24/7 support between NBN Co and retailer is included in all the wholesale discount bundles.
NBN Co supplied the list above with fine print, which you can read here.
It has also created a business nbn solution finder, which includes a table summarising the wholesale plans available to Internet providers.
Remember that NBN Co provides these bundles to Internet providers, which decide what to sell to you. So, what really matters is what’s available from providers in your area.
If reliable peformance is a major concern for you, also keep in mind that Internet providers may advertise "small business" NBN plans that don’t provide committed bandwidth (though those plans may provide a dedicated account manager, priority support, support service level agreements and a static IP address for hosting an email server and VPN use, among other features).