24 suburbs in Australia where the most common mobile phone complaint is coverage

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24 suburbs in Australia where the most common mobile phone complaint is coverage

Live in any of these suburbs? Mobile coverage is the top complaint in these suburbs, where more people per 1,000 complain about phone and Internet services than anywhere else.

For all the advancements in mobile phone networks over the last few years, apparently it's not difficult to find people with bad reception.

A new report this week reveals that mobile coverage is "the most common issue" when it comes to complaints about mobile services to phone and Internet service watchdog the Telecommunication Industry Ombudsman (TIO).

The TIO reported that there were 6,502 new issues with mobile coverage complained about in the first three months of the year.

Mobile coverage is the most common complaint in seven out of the "top 10" postcodes where the most complaints come from.

One of the interesting pieces of information in the report is a list of postcodes "with the most complaints per population around Australia". The following is all the locations in that list where mobile coverage was the "top issue":

Western Australia

  • Alexander Heights
  • Clarkson
  • Armadale
  • Joondalap

Northern Territory

  • Coconut Grove


  • Southport
  • Burleigh Heads
  • Bundall
  • Nerang

New South Wales

  • Parramatta
  • Merrylands
  • Bankstown
  • Casula

Australian Capital Territory

  • Chifley
  • Amaroo
  • Ngunnawai
  • Melba
  • Braddon


  • Craigieburn
  • Hoppers Crossing
  • Cranbourne

South Australia

  • Blakeview
  • Elizabeth
  • Sailsbury

There are not thousands of complaints coming from these locations. For example, the TIO reports 28 new complaints from Coconut Grove, but these weren't necessarily all about mobile coverage. 

While mobile coverage is the most complained about issue for mobile users, there were actually fewer complaints about this than the same time last year.


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