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Rosalyn Page
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Recent articles by Rosalyn Page
Think yourself lucky you didn't have to solve this customer's problem
The story of a confusing customer support experience which left one man particularly frustrated.
Jul 26 2013, 12:48PM
One man's "nasty shock" over pre-paid phone charges
Read about Steve's experience with pre-paid phone calls and why he switched providers.
Apr 30 2013, 1:08PM
The mystery of the shrinking data allowance
In 2013, the most prudent new year’s resolution would be to mind your quota on your smartphone plan.
Jan 15 2013, 1:15PM
Read this before ordering gadgets from overseas
You can save hundreds of dollars buying phones and other gadgets from import sites, but is it safe? Here is a guide to the important issues like warranty and repairs.
Nov 19 2012, 12:33PM
What are the risks of buying "grey market" technology?
The so-called “grey market” can save you cash, but could it cost you more in the long run?
Aug 21 2012, 1:12PM
Computer says no: how hard can it be to get VOIP working?
How far should you have to go to get an IT device fixed? Read the saga of Colin and his non-operating VOIP service.
Jul 20 2012, 2:40PM
The not-so-simple task of changing ISPs
Why can swapping your internet provider can be such a pain? Just read about the hassle this reader went through.
Jun 25 2012, 12:10PM
How to complain about huge mobile phone bills
You open the phone bill, see the figures and your heart stops. Here's what you can do next.
Jun 15 2012, 2:44PM
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