Rosalyn Page

Recent articles by Rosalyn Page

Think yourself lucky you didn't have to solve this customer's problem

Think yourself lucky you didn't have to solve this customer's problem

The story of a confusing customer support experience which left one man particularly frustrated.
Jul 26 2013, 12:48PM
One man's "nasty shock" over pre-paid phone charges

One man's "nasty shock" over pre-paid phone charges

Read about Steve's experience with pre-paid phone calls and why he switched providers.
Apr 30 2013, 1:08PM
The mystery of the shrinking data allowance

The mystery of the shrinking data allowance

In 2013, the most prudent new year’s resolution would be to mind your quota on your smartphone plan.
Jan 15 2013, 1:15PM
Read this before ordering gadgets from overseas

Read this before ordering gadgets from overseas

You can save hundreds of dollars buying phones and other gadgets from import sites, but is it safe? Here is a guide to the important issues like warranty and repairs.
Nov 19 2012, 12:33PM
What are the risks of buying "grey market" technology?

What are the risks of buying "grey market" technology?

The so-called “grey market” can save you cash, but could it cost you more in the long run?
Aug 21 2012, 1:12PM
Computer says no: how hard can it be to get VOIP working?

Computer says no: how hard can it be to get VOIP working?

How far should you have to go to get an IT device fixed? Read the saga of Colin and his non-operating VOIP service.
Jul 20 2012, 2:40PM
The not-so-simple task of changing ISPs

The not-so-simple task of changing ISPs

Why can swapping your internet provider can be such a pain? Just read about the hassle this reader went through.
Jun 25 2012, 12:10PM
How to complain about huge mobile phone bills

How to complain about huge mobile phone bills

You open the phone bill, see the figures and your heart stops. Here's what you can do next.
Jun 15 2012, 2:44PM

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